Programs & Services

Important Information/Resources during the COVID-19 Health Crisis

NYSCA hopes that you, your family, and loved ones are safe and healthy.  Through all of this “new norm,” we commit to do all that we can to support our member CACs/MDTs in the best way we can.  Below you will find a listing of informational resources for your professional staff, families and all those working in the child maltreatment field.  Please reach out to us if you need further information–call 585-402-8086 or email one of our staff members: or



Inspiration for Caregivers:

•Kids’ Activities for Everyone (numerous links in this document)

•Virtual Field Trips:

•Podcasts for littles (2-6 yrs):

•Coloring Pages From 113 Museums:

•Paper fun

•Tour the White House:
Explore the White House and our history.  Download the “WHExperience” in the App Store and enjoy your virtual visit.

•D2L’s Protective Steps:

•Parent/Caregiver Guide from the National Child Traumatic Stress Network:

•Talking to Kids About Coronavirus:

•Caring for Yourself, Caring for Your Kids:–Caring-for-Yourself,-Caring-for-Your-Kids/

•The National Association of School Psychologists–how to help children cope with all of the changes in their lives at this time:…/helping-children-cope-with-cha…

•Dads at a Distance:

•Moms Over Miles:



Resources for CAC/MDT Staff Working From Home:

•NYSCA Resources & Information (numerous links in this document)

•Stats on the increase of cases due to COVID-19 pandemic

•National Children’s Alliance-new medical & tele-forensic interview sources (3/26/2020)

•National Children’s Alliance-webinars and resources to help you keep serving kids (3/19/2020)

•National Children’s Alliance-Covid-19 guidance for CACS on case triage & safety planning (3/16/2020)

•National Children’s Alliance-coronavirus resources for CACs (3/9/2020)

•Safeguarding Your Information While Teleworking:

•Google Voice for those without work cellphones who don’t want to give out their personal cell:

•Everything You Need to Know About Working from Home During Coronavirus

•Working from Home… With Kids

•Telehealth Resources From The Medical University of South Carolina:

•Western Regional CAC’s Telehealth Resource Webinars:

•WRCAC’s Telemental Health Resource Center:

•Essential/Non-Essential Services in NY State

•Transferring Your Practice Online: Crash Course on Practical Strategies and Tips for Successful Engagement of Clients

•NCA’s Triaging Cases Webinar (for NCA Members)


FREE Online Courses:

•National Children’s Advocacy Center: and

•New York State Mandated Reporter

•Northeast Regional Children’s Advocacy Center Intro to Victim Advocacy Video

•Office for Victims of Crime:

•Zero Abuse Project:

•Midwest Regional Children’s Advocacy Center online training library:


Health Safety Sites:

•Centers for Disease Control and Prevention 24/7:

•World Health Organization on the coronavirus

•New Google website specific for the virus:


Non-Profit Management During the COVID-19 Crisis:

•How Nonprofits and Board Members Can Respond to COVID-19:

•Financial Planning & Response Resources for CACs

•10 Answers for Employers Navigating the Coronavirus:

•From Think HR:  New Federal Requirements on Employers: Families First Coronavirus Response Act:

•U.S. Dept. of Labor: initial answers/help on the paid sick leave provision

•COVID-19 HR Guidance and Best Practices Webinar Recording:

•How to talk to your partners and clients about COVID-19
NCMEC COVID-19 Outreach Letter


Have Extra Time Because You Aren’t Seeing Clients?

•Check out Tend Academy’s Resources list.  It has articles, podcasts and videos on Compassion Fatigue from Tenda Academy which is lead by this year’s NYSCA Leadership Conference’s keynote speaker: Francoise Mathieu (who is awesome).

•Listen to the NCA’s podcast One in Ten:

•Online Motivational Interviewing Courses for Victim Advocates associated with NYSCA’s member CACs/MDTs


Emergency Economic Assistance:

•Do you need to apply for Unemployment Assistance?  Check the NYS Dept. of Labor’s website for new filing guidelines put in place so as to not overwhelm the system.

•Mutual Aid Networks are popping up online and through church and community groups.  Some healthy community members are giving out their contact info to neighbors who are isolated and/or quarantined.  These networks can help provide food and medicine to those who can’t go out at get it as well as some cash assistance for those who are losing income.  Search on Facebook and WhatsApp for those closest to you.

•Unemployed in NYS? A Survival Kit for Benefits, Bills, Evictions and More:

•United Way COVID-19 Community Economic Relief Fund
For help with bills, rent and food call:  1-866-211-9966 and provide your zip code


Coping With Anxiety and Social Distancing:

•Park Slope Parent’s Big List of Social Connection Resources (many providers on this list are based in Brooklyn, but most can be accessed by anyone!):

•Free meditation and mindfulness activities:

•Many places of worship are offering online services.  See if a church, synagogue or mosque near you is offering something which you can attend virtually.

•Listen to music, take a nap, have a Zoom dance party or Netflix movie night.  Exercise (safely).

•Manage your media intake!  Don’t stay up late to watch or read the news.

•Coping with Anxiety:

• Calming anxiety during a difficult time:  Tips from the Child Mind Institute 

•NY State Office of Victim Services (OVS) has shared NY State Office of Mental Health tips:

Our Specialized Services

NYSCA works to promote the development, growth, and continuation of MDTs and CACs to ensure all children in New York State have access to effective services at a Child Advocacy Center when needed. We provide training, technical assistance, support, and resources to meet the individual and collective needs of our membership. For more information regarding NYSCA programming please contact our office at 585-402-8086 or email

Click here to view NYS CAC data from 2017.


Membership Support

NYSCA provides facilitated networking and mentoring opportunities for members including:

  • New Director Mentoring Program
  • CAC Director Mentoring

Programs and Training

NYSCA provides training, technical assistance, resources and support on topics relevant to the work of CACs and MDTs.

This includes, but is not limited to:

CAC Management

  • Outcome Measurement System
  • NCAtrak case tracking database


Community Outreach & Education

Victim Advocacy

  • Victim Advocacy Training
  • Peer Support Group


Multidisciplinary Teams

  • MDT Development
  • MDT Academy
  • Annual Membership Conference

Peer Review Program

  • Forensic Interview
  • Medical


NYSCA serves as a unified voice advocating in the best interest of our membership at the local, state and national level on matters related to child abuse and childhood trauma.